AI Receptionist Active +1 (555) 392-7184 Westfield Auto Body — Columbus, OH
Voice AI: Listening SMS Triggers: Enabled CRM Sync: GoHighLevel
How it works

Every call, handled end-to-end

1. Call comes in

Customer dials the shop's number. Twilio routes the call to the webhook immediately — no delay, no receptionist needed.

Inbound Twilio Voice webhook → /api/voice/incoming

2. AI Greets and Captures Info

The voice AI speaks to the caller naturally, asking for name, vehicle details, and reason for calling. State machine handles the conversation.

"Thank you for calling Westfield Auto Body. Can I get your name?"
Name captured:
Vehicle captured:
Reason captured:
Appointment:

3. Lead Created & Synced

After the call, the lead is saved to the database and pushed to GoHighLevel with vehicle info, reason, and appointment preference.

New Contact + Pipeline Opportunity in GHL

4. Missed Calls Get a Text Back

If the call rings out or goes to voicemail, an SMS fires within 30 seconds with a friendly message and a booking link.

"Hi — we missed your call at Westfield Auto Body. We'd love to help! Call us back at +1 (555) 392-7184 or book online: linepull.polsia.app"

Try the AI live

Submit a test lead — it creates a call record, captures the lead, and syncs to GHL.

Recent Leads

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Name Phone Vehicle Reason Appointment CRM Time
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For developers

Twilio configuration

01

Buy a Twilio phone number

Purchase a local number in your client's area. Set the Voice Webhook URL to your deployed endpoint:

https://linepull.polsia.app/api/voice/incoming

HTTP POST — TwiML response

02

Configure Gather callback

Under Voice Settings → Primary Handler, set the after-call fallback URL:

https://linepull.polsia.app/api/voice/gather
03

Set Status Callback

Configure the call status webhook to trigger missed-call SMS on unanswered calls:

https://linepull.polsia.app/api/voice/status
04

Environment variables

Set these in your Render environment:

TWILIO_ACCOUNT_SID=ACxxxxxxxxxxxxxxxx TWILIO_AUTH_TOKEN=xxxxxxxxxxxxxxxx TWILIO_PHONE_NUMBER=+15553927184 GHL_API_KEY=pk_xxxxxxxxxxxx GHL_LOCATION_ID=xxxxxxxxxxxxxx GHL_PIPELINE_ID=xxxxxxxxxxxxxx GHL_PIPELINE_STAGE_ID=xxxxxxxxxxxxxx SHOP_NAME=Westfield Auto Body